In this Privacy Policy, references to "you" mean any person submitting any data to us, our agents, or the website (the “Site”).
Your privacy is important to us at Kaushalam. We value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information, both online and offline.
General
You can visit our website and browse without providing personal details. During your visit, you remain anonymous unless you have an account and log in using your credentials.
Offline Data Collection
We may also collect personal data when you make purchases in our physical stores or participate in our programs. This Privacy Policy applies equally to data collected in-store. In such cases, the word "Site" should be interpreted as "store" in the relevant context.
What Information We Collect
We may collect various details including:
- Name, title, gender
- Email address, postal and delivery address
- Phone number, mobile number
- Payment and billing information
This information is collected when you:
- Place an order
- Subscribe to our services or newsletters
- Interact with our customer service team
Use of Your Information
Your data is used for the following purposes:
- Processing and fulfilling your order
- Communicating order updates and delivery details
- Managing the Site and your account
- Customer service and feedback
- Sending promotional messages or newsletters (optional)
- Detecting fraud or Site misuse
We may share your contact details with third-party delivery or payment partners to complete your order.
Consent and Access
By using the Site or providing data to us, you consent to our use of your data in accordance with this Privacy Policy. You must provide accurate and current information and update us on any changes.
You may access your order history and personal information by logging into your account. You are responsible for maintaining the confidentiality of your login credentials.
Marketing Communications
We may send you updates about our products, promotions, or news. You may opt-out at any time by clicking the “unsubscribe” link in any email or following the instructions in our messages. Please note that unsubscribing from one channel does not automatically unsubscribe you from all communications.
Data Sharing
We may share your data with:
- Logistics and delivery partners
- Marketing and customer service partners
- Legal authorities when required
We do not sell or rent your personal information for marketing without your explicit consent.
Cookies
Cookies help us enhance your experience on our Site. They store non-personal data on your device to recognize returning visitors. You can choose to disable cookies in your browser settings, but some Site features may not function properly without them.
We may also use tools like Google Analytics for website traffic analysis. These tools may use cookies but do not identify users personally.
Security
We use appropriate security measures including firewalls, secure servers, and encryption (SSL) to protect your data. While we cannot guarantee 100% security, we are committed to keeping your information safe.
Please do not share your full card details in unencrypted messages to us.
Deletion of Personal Data
To request deletion of your personal data, email us at support@kaushalam.com with your registered details. We will process your request and notify you once your data is deleted from our systems.
Competitions
If you enter any contest or promotional event, we use your data to notify winners and manage the event. Specific terms may apply to each competition.
External Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before sharing your data.
Credit Check & Fraud Prevention
We use authorized and secure payment gateways. Fraud prevention and credit checks are managed by our payment partners in accordance with their policies.
Changes to This Policy
We reserve the right to change this Privacy Policy at any time. Please review it regularly for updates. Continued use of our Site means you accept any changes made.
Contact Us
For any questions regarding this Privacy Policy or your data, you may contact us at:
Kaushalam
Email: Info@kaushalamcreations.com
Phone: +919001271777, 9414033933
Website: https://www.kaushalamcreations.com
Copyright Notice:
This Privacy Policy is the intellectual property of Kaushalam and cannot be used or reproduced in any form without written permission.